Soporte Técnico Remoto / Presencial

Te atendemos rápido, ya sea por remoto o directamente en tu oficina. Hablamos claro, sin tecnicismos innecesarios, y vamos directo a la solución para que sigas con tu día.

¡Y sí! Emitimos factura.

Sobre Nosotros

Queremos que te olvides del estrés tecnológico. Que trabajes a gusto, sin pausas, sin pantallas trabadas y sin perder horas tratando de “adivinar” qué pasó.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
a computer monitor sitting on top of a desk
a computer monitor sitting on top of a desk

Servicios de Soporte

Arreglamos fallas, optimizamos tu equipo, configuramos lo que necesites y te ayudamos a que todo funcione como debe. Tú sigue trabajando; nosotros nos encargamos de la tecnología.

Soporte Remoto
A laptop displaying a website with a search bar at the top and several categorized icons for different services. The laptop is positioned on a light-colored desk in an indoor setting, with the focus on the screen contents and some blurred background elements.
A laptop displaying a website with a search bar at the top and several categorized icons for different services. The laptop is positioned on a light-colored desk in an indoor setting, with the focus on the screen contents and some blurred background elements.

Asistencia técnica a distancia por solo $500 la hora + IVA

Sí, emitimos factura.

A hand holding a thermal scanner is pointed towards a rack of computer servers. The servers are illuminated with blue LED lights, giving a technological and futuristic feel.
A hand holding a thermal scanner is pointed towards a rack of computer servers. The servers are illuminated with blue LED lights, giving a technological and futuristic feel.
A computer lab with several rows of black desktop computers placed on tables, each connected with various cables. The room has a blue carpet and the walls have bulletin boards with posters. The arrangement suggests a classroom or training environment.
A computer lab with several rows of black desktop computers placed on tables, each connected with various cables. The room has a blue carpet and the walls have bulletin boards with posters. The arrangement suggests a classroom or training environment.
Soporte en Sitio

Visitas técnicas a tu hogar por $700 + iva la hora para resolver problemas in situ.

Revisión y actualización de equipos a distancia por $300 + iva

Revisión de Equipos

Cotiza tu servicio con nosotros

Soporte técnico a domicilio y remoto

El servicio de soporte técnico de rivait fue excepcional y muy eficiente en nuestra emergencia.

Juan P.

A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.

Recomendamos rivait a todos los que necesiten asistencia técnica personalizada y profesional.

María G.

A dimly lit server room with multiple racks of computer servers surrounded by cables and various technical equipment. The space has an industrial feel with visible pipes and ductwork, and a sign on one rack stating 'Do not use'.
A dimly lit server room with multiple racks of computer servers surrounded by cables and various technical equipment. The space has an industrial feel with visible pipes and ductwork, and a sign on one rack stating 'Do not use'.
★★★★★
★★★★★